Tile FAQ

Why is there so much variation in natural stones from tile to tile?

Natural stone tiles, like Bianco Carrara and Thassos for example, are quarried from mountains. The stone is quarried in huge blocks and then cut to size. Mother nature determines what each tile looks like and there can be variation from tile to tile. A good way to get a sense of how much variation there could be in a 12" x 12" or 12" x 24" lot of natural stone is to ask to see a 2" x 2" mosaic sheet of the same stone. Another recommended practice, especially with white stone, is to ask to see a picture of the lots available. Because of the weight of tile, shipping it back is costly and difficult so you want to make sure ahead of time you like what you are buying.

Does porcelain tile have variation also?

Porcelain tiles are typically rated on a scale from V1 (the lowest variation) to V5 (the highest variation). You should ask your sales associate about the variation level for the tile. It is always a good idea to look at several pieces or a picture of the tile to make sure you like the overall visual.

Why are the trim pieces slightly different shades than the field tile?

Unfortunately, except for handmade tile, the field tiles are never made out of the same dye lot as the trim pieces. Sometimes the trim pieces aren't even made out of the same facility. For this reason, you should expect the trim pieces to coordinate with the field tile rather than match it exactly.

Why do I need to order extra tile?

Of all the flooring products tile is the most prone to crack or chip during shipping and handling. In addition, you lose a good percentage of usable tile when you cut it. Lastly, there will be some tiles that you will not to use because of variation or other imperfections. Most installers will lay out the job ahead of time to determine the pieces that are best to use. The last thing you want is to delay your project or risk getting a different dye lot because you didn't order enough tile the first time.

What do I need to do to prepare for tile installation?

Installing tile is a construction project. You will want to pack up anything in the area where the tile is being installed and secure any valuables and breakables. Dust will result from making cuts in the tile as well as the grouting process so it is a good idea to protect the room adjoining the tile installation as well. You will need to designate an area for the tile installer to set up his tools that has access to electricity and water.

Do I need to move out during tile installation?

That all depends on whether you will have access to a bathroom during the installation. If work is being done on all your bathrooms, then you will need to move out. Also, the process of tile installation can create dust that you may not want to be exposed to during the installation.

If something is dropped on ceramic flooring, will the tile break?

If something fragile like a glass or dish is dropped, it will most likely break when it hits the tile floor, and there is a possibility that the tile may crack or chip because it is also made from ceramic or porcelain. Your best approach is to be cautious and recognize this risk while still enjoying the beauty of your tile floor.

What is involved in replacing a single tile?

Since there are three elements involved in removing the old tile and replacing it with a new, matching tile, this is best left to a Carpet One Floor & Home® professional installer. Using the right technique and tool is critical. At a nominal cost, the grout must be removed, the tile chipped away, and the floor adhesive thoroughly removed before the replacement tile can be installed.

Is it necessary to use a sealant on the new tile?

Since ceramic tile is a natural, environmentally friendly product that resists water, it is not necessary to seal glazed or unglazed tiles. During grouting, your installer may use a temporary sealer to protect the tile from the grout but this is removed after that process is completed. Natural stone products as well as any crazed or crackle tiles are porous, however, and will need to be sealed.

How much time will it take to maintain my ceramic tile?

It's not much different than cleaning any other type of surface. Typically, soap and water will do the trick. Wipe up spills promptly with water and a clean, white cloth and frequently sweep or dust mop. Wash your floor tiles with manufacturer's suggested cleaning products and then rinse with clean water. Don't use detergents, abrasive cleaners, or "mop and shine" products. Don't use a beater bar when vacuuming.